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    My Account /

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Order details

Order Details

ORDER ID: {order_id}

Track Order

Provide the Order ID

ORDER ID

An OTP will be sent for verification

PLACED

 

BUSINESS VERIFICATION

 

SHIPPED

 

DELIVERED

 

1

PLACED

2

SHIPPED

3

DELIVERED

Additional documents required:
Please upload any one of the following document(s), to complete the order
For Income Proof :
1)Upload bank statements from the last 3 months that reflects your monthly income And name in the bank statement should match ID
2) Omany Civil ID or Resident Card

For ID Proof :
1) Omany Civil ID or Resident Card


Upload Income proof

Please upload document.
Only files with the following extensions are allowed: jpg, pdf, png
Verify OTP
Enter the OTP sent to your number ending +968 *****354 for verification
You’ve exceeded the limit of resending the OTP. Please try later

The OTP has been resent.

OTP is incorrect or expired. Please try again or request for an OTP again

OOPS!

We couldn’t find what you are looking for

Important Information
– Make sure you enter your order ID correctly
– Order ID can be found in the order confirmation email sent to you
– Avoid using whitespaces and special characters
Important Information
– Make sure you enter your order ID correctly
– Order ID can be found in the order confirmation email sent to you
– Avoid using whitespaces and special characters
Items Qty Monthly OMR Up-front OMR
Promo code discount
-34.99
Total
OMR
41.58
monthly
102.00
up-front
< BACK TO MY ORDERS
< TRACK ANOTHER ORDER
ORDER STATUS
{order_status}
ORDER ID
{order_id}
ORDER PLACED ON
{order_placed_on}
STORE PICKUP
{shipping_address}

PAYMENT TYPE
{payment_type}

ORDER DELIVERED ON
{order_delivered_on}
ORDER CANCELLED ON
{order_cancelled_on}
REASON FOR CANCELLING THIS ORDER
{comment}
REFUND STATUS
Amount paid upfront will be refunded to the original source of payment in 5-7 working days

Order Status

Order placed on
{order_placed_on}
2
Order shipped
Within 24 hours of order placement.
4
Delivered
6
Cancelled
Order placed on
{order_placed_on}
2
Ready for pickup
Within 24 hours of order placement.
3
Delivered
6
Cancelled
Order placed on
{order_placed_on}
2
Additional documents required
Upload income proof before 30th September to avoid loosing the order.
3
Document verification pending
Verification takes 1-2 working days
4
Order shipped
Within 24 hours of document varification.
5
Out for delivery
Takes 3-4 working days.
6
Delivered
6
Cancelled
Order placed on
{order_placed_on}
2
Additional documents required
Upload income proof before 30th September to avoid loosing the order.
3
Document verification pending
Verification takes 1-2 working days
4
Ready for pickup
Within 24 hours of document verification.
3
Out for delivery
Takes 3-4 working days.
5
Delivered
6
Cancelled
ORDER STATUS
{order_status}
ORDER ID
{order_id}
ORDER PLACED ON
{order_placed_on}
SHIPPING ADDRESS
{shipping_address}

PAYMENT TYPE
{payment_type}

ORDER DELIVERED ON
{order_delivered_on}
ORDER CANCELLED ON
{order_cancelled_on}
REASON FOR CANCELLING THIS ORDER
{comment}
REFUND STATUS
Amount paid upfront will be refunded to the original source of payment in 5-7 working days
Items Qty Monthly OMR Up-front OMR
Promo code discount
-34.99
Total
OMR
41.58
monthly
102.00
up-front
< BACK TO MY ORDERS
< TRACK ANOTHER ORDER

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SPECIAL OFFERS FOR YOU

SERVICE SLIP FROM MANUFACTURER REQUIRED
Please upload the requested document in order to complete the return request
Supported formats: JPEG (upto 8MB) / PNG (upto 8MB) / PDF (upto 1.5MB)

Upload document

Please upload the document.
Only files with the following extensions are allowed: jpg, pdf, png
Uploaded documentChangeRemove
Important Information :
1) A service slip is a document that you need to collect from an Apple service center nearby.
2) Click here to view the list of Apple service centres nearby.
3) Please upload a clearly visible document in order to avoid rejections.